Terms & Conditions

Terms and conditions of the use of our website and services

Terms and Conditions

1. Terms

By accessing this web site , you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on CALA Heating's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on CALA Heating's web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by CALA Heating at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on CALA Heating's web site are provided "as is". CALA Heating makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, CALA Heating does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall CALA Heating or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on CALA Heating's Internet site, even if CALA Heating or a CALA Heating authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on CALA Heating's web site could include technical, typographical, or photographic errors. CALA Heating does not warrant that any of the materials on its web site are accurate, complete, or current. CALA Heating may make changes to the materials contained on its web site at any time without notice. CALA Heating does not, however, make any commitment to update the materials.

6. Links

CALA Heating has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by CALA Heating of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

CALA Heating may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

This Agreement is governed by the law of England and Wales, and is subject to the exclusive jurisdiction of the courts of England and Wales.

General Terms and Conditions applicable to Use of a Web Site.

Terms of Service

1. Services

CALA Heating will prepare construction phase plans before any work is carried out.

All new gas and solid fuel installations are registered with building.

All work is covered by 12 months warranty.

2. Complaints

You can make a complaint by getting in touch via our complaints page, alternatively you can post your complaint to CALA Heating, 22 St Andrews Road, Avonmouth, BS11 9EU.

3. Payment

100% payment on completion of any works is required to Mr Craig Bambrough trading as CALA Heating.

4. Cancellation Rights

You have the right to cancel work if you wish, within 14 days starting on the day that the work to be carried out has been agreed. Cancellation should be communicated in writing to 22 St Andrews Road, Avonmouth, Bristol, BS119EU, or by e-mail to enquiries@calaheating.co.uk.

5. Work begun prior to the expiry of the cancellation period

If you have agreed in writing that work will commences before the 14 day cancellation period expires, and you subsequently cancel in accordance with your rights, you are advised that reasonable payment may be due for any work carried out. You are asked to confirm in writing that work may commence before your cancellation period expires. You can communicate in writing to 22 St Andrews Road, Avonmouth, Bristol, BS119EU, or by e-mail to enquiries@calaheating.co.uk.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.


CALA heating is commited to customer care thats why we are recommended, vetted and monitored at all times by an independant company.

We specialise in domestic heating, fireplace, wood burner and stove installation in Bristol.


CALA Heating
22 St Andrews Road
BS11 9EU

E: enquiries@calaheating.co.uk
P: 0117 3739680
M: 07411675234